Biggwin Live Privacy Policy – Your Data Is Safe With Us

1Introduction

Biggwin live (referred to as "we" or "the platform") places your privacy above all else. This Privacy Policy ("Policy") explains what information we collect when you use the biggwin live website, how that information is used, and the steps we take to keep it safe.

By registering on or using biggwin live, you are considered to have read and agreed to this Privacy Policy. If you do not agree with these terms, please refrain from using our platform.

We believe transparency is the foundation of trust. That's why we've presented our Privacy Policy in clear, straightforward language — so you always know exactly what we do with your information.

2What Data We Collect

Biggwin live only collects data that is necessary to deliver our services. The types of information we may collect include:

We never collect information about your religion, political views, health, or any other sensitive personal data.

3How We Collect Information

Biggwin live collects information in the following ways:

• Directly from you: Information you provide directly through registration forms, KYC documents, support tickets, or live chat.
• Automatically: When you use our site, technical information is automatically collected through cookies, log files, and tracking technologies.
• From third parties: Verification data may be obtained from identity verification agencies or payment providers as needed.

4Purpose of Data Use

Biggwin live uses the data it collects solely for the following purposes:

• Creating, managing, and verifying accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Personalizing your gaming experience and offering relevant promotions.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Ensuring responsible gaming and monitoring risk-related behavior.
• Providing customer support and resolving complaints.
• Meeting legal and regulatory obligations.
• Improving site functionality and security.

Your information is never shared with third parties for advertising purposes or used for profiling.

5Data Sharing Policy

Biggwin live does not generally share your personal information with anyone. However, data may be shared in the following limited circumstances:

• Service Provider Partners: Payment processors (bKash, Nagad, Rocket), KYC verification providers, and IT service providers. They receive only the data needed for their specific function and are required to comply with our Privacy Policy.
• Legal obligations: Information may be disclosed in response to a valid order from a court or government authority.
• Fraud Prevention: Limited data may be shared with other licensed operators to help prevent fraudulent activity.

6Cookie Policy

Biggwin live uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential cookies: To maintain login sessions and ensure security. Without these, the site will not function properly.
• Functional cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the site are used most — but this is entirely anonymous.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

7Data Retention Period

How long biggwin live retains your data depends on the type of information and applicable legal requirements:

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for up to 5 years after account closure, as required by law.
• KYC documents are retained for up to 3 years after account closure.
• If you withdraw your marketing consent, the relevant data will be promptly deleted.

Once the specified retention period has passed, data is securely deleted or anonymized.

8Your Rights

As a biggwin live member, you have the following rights over your data:

• Right to access: To find out what information we hold about you, please contact our support team.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: Unless required by law, you may request the deletion of your data.
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.

To exercise any of these rights, email us at support@biggwinlive.im. We will respond within 30 days.

9Security Measures

Biggwin live uses industry-leading security technologies to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Data is stored on secure cloud servers, protected by firewalls to prevent unauthorized access.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Real-time monitoring system for detecting suspicious activity.

10Minor Protection

Biggwin live strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from children or minors.

If we become aware that a person under 18 has created an account, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using our platform, please notify us immediately.

11Policy Updates

Biggwin live reserves the right to update this Privacy Policy as needed. When changes are made:

• Updated policies will be published on this page, and the "Last Updated" date will be revised accordingly.
• For significant changes, you will be notified in advance via your registered email.
• Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.

We recommend visiting this page regularly to stay informed of any updates.

12Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@biggwinlive.im
• Subject: "Privacy Request – [Your Account ID]"
• Response time: Within 30 working days
• Live Chat: Available 24/7